Regulatory & Compliance

About NHPCO's Regulatory & Compliance Department

The NHPCO Regulatory and Compliance Department works on a daily basis with the Centers for Medicare and Medicaid Services (CMS) on hospice payment policy, billing, survey and certification, program integrity and audits.  In addition to CMS, NHPCO’s regulatory and compliance team interfaces with the FDA, the DEA, the Pain Care Forum, national accrediting organizations, and many other national organizations and associations.  The department develops technical resource materials on a wide variety of regulatory issues, with guidance to providers on implementing various regulatory initiatives.  The department also provides regulatory assistance through phone calls and emails to thousands of hospice professionals on a wide variety of regulatory, audit and clinical issues.  Send your questions to

1731 King Street, Suite 100

Alexandria, VA   22314


Contact us at

I want to thank you so much for all the advice and information you have given me over the last two years. Your emails have always verified or supported my earlier response concerning the interpetion of the regulations or compliance issues. I always rely and appreciate the time and input you give me in response to my emails.

-Annette C.


Thank You very much for your guidance. I depend on your comprehensive knowledge for direction frequently.

-Deb L.


You are a great help and a wonderful source of knowledge.

-Kathryn G.


I cannot tell you how reassuring it is to have NHPCO’s expert support as I review and revise policy and procedure. Thank you so very, very much for being here for us!

-Terri L.


Regulatory assistance is a big reason I am an NHPCO member! We get answers.

-Mary H.


It is nice to know that we can always count on you for answers and/or validation.

-Karen B.

Regulatory & Compliance's groups

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Judi Lund Person talks about the VLVC Conference

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Regulatory Resources for Volunteer Managers


517.6KB | Thursday, 12 July 2012 | Details


FAQs for ...gers.pdf

141.2KB | Thursday, 12 July 2012 | Details

Medicare Hospice Conditions of Participation Resources

Guidance ...2010.pdf

77.4KB | Thursday, 12 July 2012 | Details


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Volunteer NewsLine Articles


123.1KB | Thursday, 12 July 2012 | Details

QAPI for ..._NL).pdf

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NHPCO Standards for Volunteer Managers

NHPCO Sta...eers.pdf

90.2KB | Thursday, 12 July 2012 | Details